Privacy Policy

1. Introduction

Copyify ("we," "our," or "us") operates copyify.co (the "Service"). This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our AI-powered content generation platform.

By using our Service, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our policies and practices, do not use our Service.

2. Information We Collect

2.1 Information You Provide

• Account Information: Name, email address, password, and company details
• Payment Information: Billing details, credit card information (processed securely through third-party payment processors)
• Product Information: Product details, descriptions, images, pricing, and metadata you input into our Service
• Content Data: Text prompts, tone preferences, audience selections, and other parameters you provide for content generation
• Generated Content: All AI-generated outputs, variations, and versions created through our Service
• Feedback and Edits: Your ratings, quality scores, manual edits, preferences, and feedback on generated content
• Communications: Support requests, feedback, and correspondence with us

2.2 Automatically Collected Information

• Usage Data: How you interact with our Service, including features used, pages viewed, time spent, and click patterns
• Device Information: IP address, browser type, operating system, device identifiers, and mobile network information
• Cookies and Tracking: Session data, preferences, authentication tokens, and analytics cookies
• Performance Data: Error logs, crash reports, and technical diagnostics

2.3 Third-Party Data

We may receive information about you from third-party services you connect to our platform (e.g., Shopify, WooCommerce, payment processors, authentication providers).

3. How We Use Your Information

3.1 Primary Service Delivery

• Generate AI-powered marketing copy and content based on your inputs
• Provide, maintain, and improve our Service functionality
• Process your transactions and manage subscriptions
• Authenticate your identity and prevent fraud
• Provide customer support and respond to inquiries

3.2 AI Model Training and Improvement

IMPORTANT: By using our Service, you acknowledge and consent that we may use your data to improve and train our AI models:

• Your product information, content prompts, and parameters
• All AI-generated outputs and variations
• Your edits, ratings, selections, and quality feedback
• Performance metrics and conversion data (if provided)
• Aggregated and anonymized patterns from your usage

This data helps us create better AI models specifically optimized for ecommerce and marketing content generation.

3.3 Dataset Licensing and Commercial Use

IMPORTANT: We may aggregate, anonymize, and package data collected through our Service into datasets that may be:

• Used to train or fine-tune third-party AI models
• Licensed or sold to other companies, researchers, or AI developers
• Published as research datasets or benchmarks
• Used for commercial purposes to generate revenue for our business

Data Protection: Before any external licensing or sale, we will:

• Remove personally identifiable information (PII)
• Anonymize or pseudonymize all user and business identifiers
• Aggregate data to prevent identification of individual users
• Exclude any data you explicitly mark as confidential or proprietary

3.4 Analytics and Research

• Analyze usage patterns to improve user experience
• Conduct internal research on AI performance and content quality
• Generate aggregated statistics and benchmarks
• Identify trends in ecommerce marketing and copywriting

3.5 Communication and Marketing

• Send service updates, security alerts, and administrative messages
• Notify you about new features, improvements, and promotional offers
• Request feedback and conduct user surveys
• Send marketing communications (you may opt out at any time)

3.6 Legal and Security

• Comply with legal obligations and regulatory requirements
• Enforce our Terms of Service and other agreements
• Protect against fraud, abuse, and security threats
• Respond to legal requests from law enforcement or courts

4. Data Sharing and Disclosure

4.1 Third-Party Service Providers

We may share your information with trusted third-party service providers who assist us in operating our Service:

• Cloud Hosting: AWS, Vercel, Render, Neon (for infrastructure and databases)
• AI Services: OpenAI, Anthropic, Google (for AI model access and processing)
• Payment Processing: Stripe (for secure payment handling)
• Email Services: Mailjet, SendGrid (for transactional and marketing emails)
• Analytics: Google Analytics, Mixpanel (for usage analytics)
• Customer Support: Support ticketing and help desk services

These providers are contractually obligated to use your information only as necessary to provide their services to us and in compliance with applicable privacy laws.

4.2 Dataset Licensing Partners

As described in Section 3.3, we may license or sell anonymized, aggregated datasets to:

• AI research organizations and academic institutions
• Companies developing or training AI models
• Data marketplaces and licensing platforms
• Marketing research firms and analytics companies

4.3 Business Transfers

In the event of a merger, acquisition, bankruptcy, or sale of assets, your information may be transferred to the acquiring entity. We will notify you of any such change and any choices you may have.

4.4 Legal Requirements

We may disclose your information if required by law, court order, subpoena, or government request, or to:

• Comply with legal obligations
• Protect our rights, property, or safety
• Prevent fraud or security threats
• Protect the rights and safety of our users and the public

4.5 With Your Consent

We may share your information with third parties when you explicitly consent to such sharing.

5. Data Retention

We retain your information for as long as necessary to:

• Provide our Service and maintain your account
• Comply with legal obligations (e.g., tax, accounting, audit requirements)
• Resolve disputes and enforce agreements
• Improve and train our AI models
• Create and license anonymized datasets

Important Note: Even after account deletion, we may retain anonymized and aggregated data indefinitely for AI training, research, and dataset licensing purposes. This data cannot be linked back to you or your account.

Account data and personally identifiable information will be deleted within 90 days of account closure, unless retention is required by law.

6. Data Security

We implement industry-standard security measures to protect your information:

• Encryption: Data in transit (TLS/SSL) and at rest (AES-256)
• Access Controls: Role-based access and authentication
• Secure Infrastructure: Cloud providers with SOC 2 Type II compliance
• Regular Audits: Security assessments and vulnerability testing
• Monitoring: 24/7 system monitoring and intrusion detection
• Data Backup: Regular encrypted backups with disaster recovery

However, no method of transmission or storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

7. Your Privacy Rights

7.1 General Rights

Depending on your location, you may have the following rights:

• Access: Request a copy of your personal information
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal information
• Portability: Receive your data in a structured, machine-readable format
• Objection: Object to certain processing activities
• Restriction: Request restriction of processing
• Withdraw Consent: Withdraw previously given consent

7.2 GDPR Rights (European Users)

If you are in the European Economic Area (EEA), you have additional rights under GDPR:

• Right to lodge a complaint with a supervisory authority
• Right to data portability in a commonly used format
• Right to object to automated decision-making and profiling
• Right to withdraw consent at any time

7.3 CCPA Rights (California Users)

If you are a California resident, you have rights under CCPA:

• Right to know what personal information is collected
• Right to know if personal information is sold or disclosed
• Right to opt-out of the sale of personal information
• Right to deletion of personal information
• Right to non-discrimination for exercising your rights

Note on "Sale" of Data: Under CCPA, licensing anonymized datasets may be considered a "sale." You may opt out of such uses by contacting us at bradleycopyify@gmail.com. However, opting out may limit your ability to use certain features of our Service.

7.4 Exercising Your Rights

To exercise any of these rights, contact us at: bradleycopyify@gmail.com

We will respond to your request within 30 days. We may need to verify your identity before processing your request.

Limitations: Please note that exercising certain rights may limit or prevent the use of specific features. For example:

• Opting out of AI training may reduce the quality and personalization of generated content
• Deleting your data will result in loss of your generation history and preferences
• Some data may need to be retained for legal, security, or fraud prevention purposes

8. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Essential Cookies: Authentication, security, and core functionality
• Analytics Cookies: Usage statistics and performance monitoring
• Preference Cookies: Remember your settings and preferences
• Marketing Cookies: Track conversion and measure ad effectiveness

You can control cookies through your browser settings. However, disabling certain cookies may limit Service functionality.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence, including the United States, where our servers and service providers are located.

We ensure appropriate safeguards are in place for international transfers:

• Standard Contractual Clauses (SCCs) approved by the European Commission
• Adequacy decisions for specific countries
• Privacy Shield Framework (where applicable)
• Other lawful transfer mechanisms

10. Children's Privacy

Our Service is not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18.

If you believe we have collected information from a child under 18, please contact us immediately at bradleycopyify@gmail.com and we will delete such information promptly.

11. Third-Party Links and Services

Our Service may contain links to third-party websites, services, or integrations (e.g., Shopify, WooCommerce). We are not responsible for the privacy practices of these third parties.

We encourage you to review the privacy policies of any third-party services you access through our platform.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by:

• Posting a notice on our website
• Sending an email to your registered email address
• Displaying an in-app notification

Your continued use of the Service after changes become effective constitutes acceptance of the updated Privacy Policy. The "Last Updated" date at the top indicates when changes were last made.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: